A New Approach - Delivery Intelligence
The way that work is done is changing. People are beginning to rely on AI-based agents to do a lot of the heavy lifting in their work. Jobs are becoming more about directing those agents than about doing the details of the work. Teams of implementers are giving way to teams of designers who manage entire products. Collaboration is still crucial, but the lowest level – the purely technical collaboration – is disappearing.
AI agents are greatly accelerating the speed of work, immensely raising the stakes of misalignment. A Gallup study found that only 41% of employees know what their organization stands for, which probably explains why Kaplan and Norton research found that 90% of organizations fail to execute their strategies successfully. This isn’t a niche problem — it is universal — and it presents a huge risk when employees’ actions are amplified by AI.
A blizzard of agent tools have arrived to provide “agentified” capabilities. But as they say, “a fool with a tool is still a fool”. People still need to collaborate effectively. Alignment still matters. Transparency still matters. Good decisions still matter – perhaps more than before because the speed of work has accelerated. More capability without better alignment doesn’t solve the alignment problem — it amplifies it.
We have developed a ground-breaking agent-based management platform: that’s right — Streamline is now a full-blown agent system — the only one that knows about all of your objectives, strategies, plans, goals, and risk mitigations. But what we are selling is not just the tool: we are selling a way of working, which we call delivery intelligence. And we are not trademarking that, because we believe that it represents a new paradigm – one that everyone must embrace.
Delivery intelligence has these traits:
Objectives, strategies, and execution plans and actions are all linked.
Fully transparent, complete line-of-sight: anyone (with visibility controls for sensitive plans) can peruse the network of linked objectives, strategies, and execution plans and actions. That visibility enables people to self-align.
Agent-based tools can also peruse the network of plans and actions. They can spot problems, make suggestions, and execute where they are given permission to do so. They can act intelligently.
Agents detect misalignment, find critical paths, and suggest ways to optimize – ways that are aligned with the values and strategies of the organization (including the leadership styles that it desires).
Agents complete work that is agent-doable (including software development, analysis, and planning), when you give them permission to do so.
Agents are fully transparent in what they do, and you can rely on them.
Agents collaborate, with each other, and with people.
Employees feel responsible and autonomous, because work is goal-oriented, not task-oriented, and they are still in charge.
Decisions are holistic: the ability to detect misalignment makes it possible to define outcome-oriented incentives.
Rapid pivots are possible – instead of an inter-locking mesh of tasks, people have goals, which they thoughtfully and responsibly delegate to agents.
People can ask “what if? questions, and agents give informed answers, often querying with other agents before answering.
People become so vastly more productive: it will be like everyone having a team of informed and connected geniuses working for them, available on demand.
But powerful tools in the hands of unprepared people create powerful disasters. When everyone is responsible for outcomes — not just tasks — everyone needs to lead. That requires real leadership skills: clear communication, early issue detection, alignment, and the ability to work across boundaries.
That’s why Streamline includes guided support and integrated leadership training, so your people don’t just get access to these tools — they know how to use them well.
The Solution
The solution must have these components:
An effective and scalable leadership program: one that everyone can take, and that can be completed without disrupting their work.
An agent-based platform that enables people to collaboratively state objectives, strategies, goals, and plans – enabling the agents to access all of that context.
Governance: a system for making sure that the agents do not do things that they should not do.
Together, they provide delivery intelligence.
The gap between strategy and execution has persisted for decades. Now, for the first time, you have the tools and the methodology to close it — for good. Don’t let your next initiative become another statistic. Start building your delivery intelligence today.
